Frequently Asked Questions

How can I find out if you have the part I need in stock?

You can search by part number on our website or you can contact our sales department by phone, fax or email.

Can you get me the part I need if you don’t have it in stock?

Yes we are franchised and buy direct from the factory for over 40 different product lines. If you provide us with the information we will get you the quote.

Do I need a part number to get the part I need?

No it is not necessary but certainly helpful. Our experienced sales force can take an accurate description for most components and provide you with a quote.

Who buys components from R&J Components?

Our customer base is diversified. We sell to original equipment manufactures and contract manufacturers of all sizes, government agencies, educational institutions, retail stores as well as other distributors to name just a few.

Do you have a PO minimum?

Yes our PO minimum is $100.

Do you really have stock?

Yes we have warehouse facilities in both New York and South Carolina and have hundreds of thousands of line items in stock and can in most cases ship the same day.

What is your return policy?

Click here to view our Return Policy.

What is your privacy policy?

We collect personal information such as your name, phone number, address and email address. This information is gathered via secure and encrypted connection using SSL protocol. We use this information ONLY to fulfill your order. We do not sell information gathered on this site to other companies or send unsolicited e-mails to customers.

Is it safe to give you my credit card?

Yes. It is safe to give us your credit card number because we do not store it. Your credit card number is forwarded to via secure and encrypted connection. sends us authorization code which we use to charge your credit card account.